PLEASE CAREFULLY READ AND UNDERSTAND THESE TERMS AND CONDITIONS (“TERMS”)

 

By using our website, email newsletters and subscriptions (“Online Services”), you are entering into a binding agreement with iLearn (“iLearn”, “we” or “us”) in South Africa.

By accepting these Terms, you also understand and consent to iLearn’s Privacy Statement, which is incorporated into this agreement. Our Privacy Statement describes how we collect, use and share information. 

 

Using the Online Services

Over 18.  The Online Services are not intended to be used by, or targeted to, anyone under the age of 18 years. By using the Online Services, you confirm that you are 18 years or older.

Availability of courses and services.  iLearn’s courses and services are generally available at all times and throughout South Africa. However, the Online Services may describe courses and services that are not available at specific times or in specific regions of the country. 

You are responsible for your devices and accounts.  You are responsible for any devices, software and services needed to use the Online Services. iLearn does not guarantee that the Online Services will fully function on any particular device or with any particular software. You are also responsible for any data charges and fees for your use of the Online Services, including when we communicate with you by text, email or other means that you choose. If you create an Online Services account, you are responsible for keeping the account secure and for all activity under the account. You can only use one Online Services account and must keep your account information accurate at all times.

iLearn has the right to update or terminate the Online Services.  You understand and agree that (with or without notice) iLearn may update, modify or terminate the Online Services (or your access to them) from time to time, including by pushing updates or removing functionality or access from the Online Services.

Updates to these Terms.  iLearn may update these Terms at any time. If iLearn makes material changes to the Terms, we will notify you by any reasonable means such as by posting the new Terms in the Online Service. If you do not agree to the changed Terms, then you must immediately stop using the Online Services.  

Acceptable uses and other restrictions. You may not: (1) use the Online Services for any purpose that is unlawful or prohibited by these Terms; (2) attempt to obtain ownership or title to the Online Services, including the content; (3) use, copy, distribute, republish, display, disclose, upload, post, or transmit the Online Services in any commercial manner; (4) merge, adapt, assign or transfer the Online Services, or combine them with, or incorporate them into, any other programs or services; (5) disassemble, decompile, reverse-engineer, copy in source or object code format, or create derivative works based on the Online Services; (6) use or launch any unauthorised technology or automated system to access the Online Services or extract content from the Online Services; and (7) attempt to disable, damage, overburden, impair or gain unauthorised access to the Online Services, our network or any user accounts associated with the Online Services.

How to contact us. If you have any questions or comments regarding the Online Services, please use the Online Chat with Us function or you can always call us on 0861 ILEARN (453276).

 

Communications with You 

iLearn respects your privacy.  Our Privacy Statement describes our personal information practices with respect to information about our clients and others who visit our web site including the types of personal information we collect, how we may use this information and with whom we may share it.

How we communicate with youThrough the Online Services, you may opt in to receive emails, text messages to the mobile number you provide to us or push notifications from iLearn. When you opt into any of these types of communications, you understand and consent that you will receive marketing, transactional and other messages from us. iLearn may use the information you have provided to us to communicate with you in accordance with these Terms.

Opting out of communications generally.  You have a choice of how we communicate with you. You can generally find your communication preferences with instructions on how to opt out in the subscribe section of the Online Services.

Special offers.  You have the possibility of receiving offers through the Online Services. The following general terms apply to the offers: (1) the offer may only be available through the Online Services; (2) for the item/s shown; (3) subject to availability; and (4) until the expiration date. In addition, there may be specific terms that apply to the offer which are stated next to the item on offer.

 

Courses and Services  

About the courses in the Online Services.  All courses and services are subject to availability.  Images of products and descriptions of courses on the Online Services are examples only and may not be identical to the product or course you receive.

Refunds and your consumer rightsShould you want to get a refund for any reason, please contact us at 0861 ILEARN (453276).

Intellectual Property Ownership

Any and all rights in the Online Services are and remain the exclusive property of iLearn. This includes any and all content on the Online Services, such as, text, images, graphics, logos, audio clips, digital downloads as well as any part of the Online Services.

You are granted a personal, non-exclusive, non-transferable and revocable license to use the Online Services solely for your own personal, non-commercial purposes in accordance with these Terms.

All graphical elements, including the look and feel appearing on the Online Services, are distinctive and regarded as the trade dress/getup of iLearn.

 

Limitations on Liability and Disclaimers

Limitations on iLearn.  iLearn is not liable for any direct, indirect or consequential damages, including lost data, personal injury, or property damage related to or arising out of the Online Services.  iLearn reserves all legal rights to recover damages or other compensation under these Terms or as allowed by law.

 
Online Services are provided “AS IS” and without any warranties.  The Online Services may include inaccuracies or errors. iLearn provides the Online Services "as is" and without warranties of any kind, either expressed or implied. We do not warrant or make any representation that the Online Services will be accurate, reliable, uninterrupted or error-free, that defects will be corrected, or that the Online Services are free of viruses or other harmful components. You assume total responsibility related to your use of the Online Services. Your only remedy against iLearn for dissatisfaction with the Online Services is to stop using them. 

  
Events beyond our controliLearn has no responsibility for failure to perform any of its obligations under these Terms caused by or related to any event beyond its reasonable control. If such an event occurs, then our obligations under these Terms will be suspended for the duration of the event. We will use reasonable endeavours to find a solution during this period.

 
General


iLearn’s Online Services are appropriate for and are only available in South Africa.

These Terms will be governed and interpreted in accordance with the laws of South Africa.
On termination of these Terms or of your permission to use the Online Services, all rights granted to you under these Terms will cease; however, these Terms will continue to apply to your prior use of the Online Services and anything relating to or arising from such use.

If we do not insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. 


PRIVACY STATEMENT

Information We Collect

iLearn may collect personal information about you when you visit our web site and/or use our Online Services. 

The types of personal information we collect may include:-

  • Transaction information, such as product purchased, price, method of payment and payment details.
  • Personal details such as name, postal address, email address, phone number, date of birth and other contact information when you provide that information to us.
  • Account information, such as username, password, and other identifiers or credentials used to access our Online Services.
  • Other personal information you choose to provide when you interact with iLearn.

 

How We Use the Information We Collect

iLearn may use the personal information we collect to:-

  • fulfill your requests or orders and process payments for our courses and services;
  • communicate with you, if you give us permission, about courses and services that we believe may interest you;
  • communicate with you about offers, promotions or special events;
  • send communications to you about your orders, purchases or accounts with us;
  • provide customer support, respond to, and communicate with you about your requests, questions and comments;
  • enable you to interact with us through social media;
  • perform data analytics, including consumer research, trend analysis, and financial analysis;
  • operate, evaluate and improve our business;
  • protect against, identify and prevent fraud and other criminal activity, claims and other liabilities; and
  • comply with applicable law.

 

How We Share the Personal Information We Collect

iLearn does not sell or otherwise share personal information about you, except as described in this Privacy Statement. 

iLearn may share personal information with vendors that provide services to us, such as couriers, companies that provide data processing and other information technology services, website hosting and data storage facilities. We do not authorise these vendors to use the personal information or to disclose it for any purpose other than to perform services on our behalf.

 

Access to and Correction and Deletion of Personal Information

If at any time you would like to access, correct, or delete personal information we have collected from you, please contact us at 0861 ILEARN (453276). 

 

Information Security

iLearn is committed to taking appropriate measures designed to keep personal information secure.  We have in place technical, administrative and physical procedures designed to protect personal information from accidental, unlawful or unauthorised loss, access, disclosure, use, alteration or destruction.  While we take efforts to safeguard our information systems, no website, computer system, or transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.

 

Retention of Personal Information

We retain personal information for the period of time necessary to fulfill the purposes outlined in this Privacy Statement and our records retention policies unless a longer retention period is required or permitted by law.